Elevated page load times

Incident Report for serviceminder.io

Resolved

Page load times are now consistently in normal range.
Posted Aug 27, 2025 - 17:57 CDT

Monitoring

The root cause was temporary overload on a read-only database instance.
Posted Aug 27, 2025 - 17:17 CDT

Investigating

Higher than normal page load times may have been experienced because a number of our web servers were timing out while processing requests. The issue has been resolved but we are actively monitoring the situation and working to identify the root cause.
Posted Aug 27, 2025 - 17:09 CDT
This incident affected: serviceminder.io web.