Update - We are seeing a backlog of download requests queuing up and are actively working to resolve the bottleneck.
Dec 09, 2025 - 11:12 CST
Dec 09, 2025 - 11:12 CST
Update - The downloads backlog has been cleared and we are continuing to monitor performance.
Dec 04, 2025 - 15:33 CST
Dec 04, 2025 - 15:33 CST
Update - We are seeing a backlog of download requests queuing up and are actively working to resolve the bottleneck.
Dec 04, 2025 - 14:12 CST
Dec 04, 2025 - 14:12 CST
Update - We have deployed a change that improves the performance of several downloads queries and allocates more processing bandwidth. We expect throughput to exceed levels seen prior to this incident but are continuing to monitor the system to ensure that is the case.
Dec 04, 2025 - 07:53 CST
Dec 04, 2025 - 07:53 CST
Update - We made another configuration change on the evening of Thursday, Nov 20 to further increase the download throughput. We are monitoring the impact.
Nov 21, 2025 - 08:15 CST
Nov 21, 2025 - 08:15 CST
Update - We observed some instability with downloads overnight. We are continuing to address the downloads throughput and will continue to monitor the situation.
Nov 19, 2025 - 09:36 CST
Nov 19, 2025 - 09:36 CST
Update - We will continue to monitor to ensure that downloads are being processed efficiently.
Nov 14, 2025 - 14:42 CST
Nov 14, 2025 - 14:42 CST
Monitoring - The configuration update has been deployed and we are monitoring the impact
Nov 13, 2025 - 07:01 CST
Nov 13, 2025 - 07:01 CST
Identified - We have identified the cause of the slower processing and are preparing a configuration update to ease the bottleneck.
Nov 12, 2025 - 12:45 CST
Nov 12, 2025 - 12:45 CST
Investigating - We are aware of downloads being processed less quickly than usual. Our team is actively investigating the underlying cause.
Nov 12, 2025 - 11:20 CST
Nov 12, 2025 - 11:20 CST
serviceminder.io web
Operational
serviceminder.io app
Operational
serviceminder.io API
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.